Natura Craft Privacy Policy

Last Updated: February 2025

This Privacy Policy explains how Natura Craft collects, uses, and protects your personal information when you visit our website, make a purchase, or contact our support team. By using our website, you agree to the practices described here.

Information We Collect

When you interact with our website, we collect information in two ways: information you provide to us directly and information collected automatically during your visit.

You may share information when you place an order or contact us, such as your name, email address, phone number, billing information, and shipping details. This information allows us to process your order and deliver your items.

As you browse, our website also collects basic technical information through cookies and similar tools. This may include your IP address, browser type, device information, and the pages you visit. This information helps us improve website performance and understand how visitors use our site. We also collect order-related details that help us complete your purchase, such as:

• Items you add to your cart
  

• Items you buy or return
  

• Messages you send to our support team

How We Use Your Information

We use your personal information to provide a smooth and reliable shopping experience. This includes processing payments, preparing your order for shipment, and sending updates about your purchase. If you contact us, we use your information to respond and assist you.

We may send promotional emails or product updates if you choose to receive them. You may unsubscribe at any time. If you sign up for SMS updates, our system may send reminders about

your order or items left in your cart. You may stop these messages at any time by replying STOP.

We also use your information to maintain website security and protect against fraud.

Sharing Your Information

Natura Craft only shares your personal information with trusted service providers who support essential parts of our business. These partners assist with website hosting, payment processing, shipping, email communication, and customer service. Examples include:

• Delivery carriers that ship your order
  

• Payment processors that handle your transaction
  

• Website and hosting providers
  

• Email and SMS communication platforms
  
  

These partners use the information only to perform the tasks we ask them to complete. Natura Craft does not sell personal information or share SMS consent data with unrelated parties.

Cookies and Tracking Tools

Our website uses cookies to improve your experience. Cookies help us:

• Keep track of items in your cart
  

• Remember your preferences
  

• Improve site performance
  

• Understand visitor activity

You can adjust your browser settings if you prefer to limit or remove cookies.

Protecting Your Information

We use reasonable measures to protect your personal information from unauthorized access. While no online system is perfect, we work to keep your details safe. Please avoid sending sensitive information over unsecured channels.

Children’s Information

Our website is intended for adult use only. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will remove it.

Your Rights and Choices

You may request to access, correct, or delete the personal information we hold about you. You may also update your communication preferences at any time. To make a request, please contact us using the details provided below.

External Links

Our website may include links to other websites. Natura Craft is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. Continued use of our website means that you accept the updated policy.

Contact Us

For any questions about this Privacy Policy or for help with your personal information, please contact us at:

📧 tallowhoneybalm@gmail.com

Our team is here to assist you.